Find out customer’s requirements in detail before suggesting any models:
Lists of questions to ask:
Which system is required? Fingerprint only, Card only or combination.
The purpose of the system? Time Attendance only, Door Access Only or combination.
What type of connection preferred? TCP/IP. RS232. RS485, USB
How important is data retrieved from these terminals? Highly, Moderately, Not That Important
Do they have any existing system? Punch card, card system
How many units they plan to install? Do they have any existing system?
What is the budget? The budget determines the model being suggested.
If no access control required and fingerprint is a preferred time attendance system, recommend TA102.
If no access control required and fingerprint & card is a preferred time attendance system, recommend TA103-R.
If no access control required but the client prefers to have a card system only, recommend TimeLine 100.
If access control is requested and client wants fingerprint and card with USB, R2 is recommended.
If access control is requested and the client wants fingerprint system but is concerned about budget, recommend AC900 but please explain that AC900 does not have any USB port and it does not read any card.
If access control is requested and the client does not have restriction on the budget but wants state-of-the-art product, i-kiosk 100 Plus or i-Kiosk 100 or Q2i is the better suggestion.
If access control is requested and the client wants card system, recommend Kadex.