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Telesales Representative
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We have a vacancy for an enthusiastic individual who can contribute in converting potential leads for our company. The Telesales Representative will be responsible for closing sales deals over the phone and maintaining good customer relationships.

We are looking for an excellent communicator that has superior people skills. The candidate must be comfortable presenting products or services over the phone as well as dealing with customer’s complaints.
Requirements
  • BSc/BA in Communication/Marketing
  • Proven experience as telesales representative or other sales/customer service role Good knowledge of relevant computer programs (e.g. CRM software) and telephone systems
  • Ability to learn about products and services and describe/explain them to prospects
  • Excellent knowledge of English
  • Excellent communication and interpersonal skills
  • Cool-tempered and able to handle rejection
  • Outstanding negotiation skills with the ability to resolve issues and address complaints
     
    Responsibilities
    • Contacting potential or existing customers to inform them about a product or service using scripts
    • Answering questions about products or the company
    • Asking questions to understand customer requirements and perform conversion
    • Enter and update customer information in the database
    • Take and process orders in an accurate manner
    • Handle grievances to preserve the company’s reputation
    • Keep records of calls and sales and note useful information
       
       
      Working location is based in Selangor, Malaysia. Competitive remuneration package and excellent career prospects awaits the successful candidate. If you aspire an exciting and rewarding career, fill up the application form via the above “Apply Now” button, attach the relevant document and provide two preferred interview dates. We will get back to you for interview if you are the shortlisted candidate. All information received will be kept in strict confidence and only for employment-related purpose.