Fingerprint | Card Access Control And Time Attendance Solutions : FingerTec Worldwide
 
Terms and Conditions
 
General
1. FCC sign up entitles you to a 90-day FREE trial, in which you can add unlimited number of terminals within your FCC account.
2. The FCC trial account will be converted to paid account once the trial period ends, and you will be charged for the monthly subscription fees automatically. To avoid being charged for the subscription, please cancel the invoice before the end of the free trial period in your FCC account. Refer to the Subscription section for further information.
3. ONE FCC account is eligible to only one company.
4. No merging of data is allowed or will be made possible from one FCC account to another.
Terminal Data and Storage
1. FCC can store data to a maximum of 15-month only.
2. FCC stores data from the connected FingerTec terminals and the data is exportable only in raw format. No alterations or modifications of data is allowed.
3. The data from FCC can be exported to the FingerTec’s complementary software, Ingress, TCMS V3 and/or TCMS V2 through the provided tool available in FCC.
4. FingerTec takes all appropriate measures to ensure proper and secure data storage but assumes no liability for any missing data from FCC.
5. FingerTec treats all data in FCC as confidential and solely owned by the account holder and will not manipulate or use the data stored in FCC for other purposes.
6. FingerTec provides all the necessary precaution to prevent users from selecting the wrong time zone, hence assumes no liability for any faulty data caused by error in time zone selection.
7. FCC access and usage are applicable to the selected models only. DO NOT connect any other non-supported models to FCC to avoid complications. Refer to the table below for the FCC supported models.
FCC Supported Products – Webster Loaded
TA700W, AC100CTA100CTA200 PlusR2 & R2cR3,
Kadex,Q2ii-Kiosk 100 Plus,
Face ID 2Face ID 3Face ID 44d
FCC Non-Supported Products
TA300TA500s-KadexH3i,
Keylock series,OFIS and Ingressus series
 
Subscription
1. FCC subscription is charged based on the quantity of terminal licenses monthly. Please refer to the FCC subscription pricing here.
2. By submitting your payment details, referred to as Payment Method at the registration form, you have provided us with consent to use your details and agreed to the monthly subscription charges starting at the end of the free trial period. Unless you cancel your membership before your monthly billing date, you have automatically authorized us to charge your next month's subscription fee to your credit card.
3. You can change your Payment Method by login to FCC website and clicking on the "My Account" link.
4. If a payment is not successfully settled, due to expiration, insufficient funds, or otherwise, and you do not change your Payment Method or cancel your account, we may suspend your access to the service until we have obtained a valid Payment Method.
5. When you update your Payment Method, you authorize us to continue charging the updated Payment Method and you remain responsible for any uncollected amounts. This may result in a change to your payment dates.
6. For some Payment Methods, the issuer may charge you certain fees, such as foreign transaction fees or other fees relating to the processing of your Payment Method. Local tax charges may vary depending on the Payment Method used. Check with your Payment Method service provider for details.
Cancellation
1. You can cancel your FCC membership at any time, and you will continue to have access to the FCC service through the end of your monthly billing period. Subscription cancellation will terminate all data storage and FingerTec assumes no responsibility for any data loss caused by subscription termination or cancellation. To the extent permitted by the applicable law, payments are non-refundable and we do not provide refunds or credits for any partial-month membership periods. To cancel, go to the "Your Account" page and follow the instructions for cancellation.
2. Account cancellation or termination that is made on the account’s expiry date is entitled to a two-week grace period for the owner to manage data exportation out of FCC. The responsibility to transport the data out of FCC is solely the owner’s.
3. No monetary refund is available for FCC account cancellation or termination.
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