Fingerprint | Card Access Control And Time Attendance Solutions : FingerTec Worldwide
FingerTec Support Roadmap
 
  Download PDF
Support requests from customer
Tier 1 support
   24/7 live chat
• http://www.fingertec.com/chat/index.html
   24/7 Email
• info@fingertec.com
  Phone calls
• +603 - 8070 9933
  Skype
• http://www.fingertec.com/ver2/skype/skype.html
  TeamView
• http://www.fingertec.com/teamviewer/
FT_teamviewer.html
(We deployed Salesforce.com CRM as our support
platform)
Tier 2 support
  System diagnose & testing
  Hardware repair
Tier 3 support
  Bug fixing
  Customization